Refund Policy


Return Eligibility


oofosonline.it.com provides a 60-day return window for all purchased products. Customers can apply for return service within 60 days from the date of receiving your order. All eligible unused, unwashed and intact products can be submitted for return application in accordance with our official process.

Free Return Service


We offer free return services for all customers. No additional return shipping fee will be charged when you initiate a qualified return request, ensuring a worry-free after-sales shopping experience on our platform.

Refund Processing Period


Once your returned package is received, inspected and confirmed by our warehouse team, your refund will be processed within 5 to 10 business days. The refund amount will be returned through your original payment method to complete the whole refund procedure.

Refund Rules


All refunds are calculated based on the actual payment amount of the order. We strictly follow standardized return and refund processes to protect the legitimate shopping rights of every customer shopping at oofosonline.it.com.